FREQUENTLY ASKED QUESTIONS

WHAT MAKES GYMKIDZ CLASSES DIFFERENT TO OTHER GYMNASTICS PROGRAMS?


Gymkidz focus is child development through gymnastics. We care about more than just gymnastics and work to improve all areas of your child’s development including basic movement milestones, brain development and life skills. The Gymkidz environment is fun but the essence of what we do is founded in educating and nurturing happy, confident and well-rounded children. Gymkidz follows a comprehensive term program which is age appropriate and allows your child to progress at their own rate, tackling new challenges and skills each week over a 10 week term. The Gymkidz team are enthusiastic and are all trained specifically for the Gymkidz program. Your child’s progress is tracked throughout the term with Gymkidz sticker sheets, keeping your child motivated and challenged every step of the way.




WHAT AGES DOES GYMKIDZ CATER FOR?


Gymkidz offers classes for children aged 9 months up to 12 years. We offer non structured Playtime classes for under 5’s as well as our structured Term classes from 18 months up to 12 years.




DOES GYMKIDZ OFFER A FREE TRIAL CLASS?


Yes, Gymkidz offers a Free Gymnastics trial class. We encourage you to use our free trial classes as an opportunity to experience our gymnastics classes and determine if Gymkidz is a good fit for you and your child. It is important to note that free trials are subject to availability and first preference will be given to paying members booking in for the term. Free trials are available once off for each child in your family. If we are unable to accommodate you we will email you and do our best to reschedule your trial for another suitable time. Free trials can be cancelled by Gymkidz at any stage as our availability changes daily, especially those of popular days such as Saturdays. If you have an inflexible schedule or are wanting to secure a specific time or class we recommend booking and paying for your term space to avoid disappointment.




WHAT SHOULD I BRING AND WHAT SHOULD MY CHILD WEAR TO CLASS?


It is important for your child to bring a drink bottle to class, as they work hard and have regular drink breaks. Make sure your child wears something comfortable and fairly close fitting that is easy to move and jump around in (i.e. leggings or shorts and a t-shirt). School uniforms, skirts or dresses are not gym safe as they can get caught on equipment or while being spotted and blind the children when they are upside down. Gymkidz t-shirts are available for purchase, include your order when you book online or purchase one through our online store and collect your t-shirt at your next class. When you arrive please ensure long hair is tied back and jewellery is not worn during classes. Children must be barefoot and please do not wear shoes on the mats (this includes parents and prams).




HOW EARLY SHOULD WE ARRIVE FOR OUR CLASS?


We ask that you arrive no more than 5 minutes prior to your class and remain in our waiting area or foyer until your class is called. Please enter through the main door on Lennox street (exemption for side door pram access) and exit promptly via the side doors onto Probert street. Please note, sometimes the door will be locked 15 minutes prior to the start of the classes.




HOW DO I ENROL AND WHEN CAN WE START?


You can enrol via our online booking platform Bookeo. We are always here to help however we ask that you create a profile to complete a booking as opposed to calling or requesting bookings directly through the office. Your profile allows you to manage your booking, change payment details, add additional children or book make-up classes without the hassle of having to contact us. You can enrol your child depending on availability within Bookeo. You can start as soon as possible, as we take mid-term enrolments 24 hours prior to a class time. If a class is full you can join a waiting list and you will be notified by email once a space becomes available in Bookeo.




HOW MUCH DO CLASSES COST?


It depends on your childs age and if they are a new joiner or re-enroller in the calendar year. You are required to pay for the term in advance to secure your booking Full Term Class Pricing - $199 - $279 (age dependant) Calendar Year Insurance Fee - $30 insurance fee for the Calendar year. This fee is not applicable for re-enrollers. Mid-Term Enrolments - A pro-rata amount will be calculated automatically in the booking system based on remaining lessons for the term. Additionally the $30 insurance fee for 2020 is applied.




HOW DO I RE-ENROL FOR A FUTURE TERM?


Re-enrolments can be done online as soon as bookings are released. News term bookings are typically released 5 weeks prior to the start of a new term (7 weeks prior in Dec for the start of a January/New Year term. Classes must be booked and paid in full prior to the term commencing in order to secure your space in a specific class.




WHAT IS THE MAXIMUM NUMBER OF CHILDREN IN A CLASS?


Unlike most kids sporting activities, our class ratios are kept small. Our maximum class sizes for our Parent assisted Toddler Classes is 1 coach to 6 children. Preschool, Kindy, Primary and Acrobatics and Tumbling Classes are capped at 1 coach to 7 children




I HAVE CHILDREN WHO ARE DIFFERENT AGES, ARE THERE DIFFERENT AGED CLASSES AT THE SAME TIME?


Yes, Gymkidz uniquely offers dual classes for different age groups at the same class time. Visit our home page to view our full schedule and to see our times where we offer dual classes.




DO YOU ACCEPT ACTIVE KIDS AND CREATIVE KIDS VOUCHERS?


Yes, however Active Kids vouchers can only be used towards our term class as stipulated by NSW Government Office of sport. Creative Kids Vouchers can be used towards our Holiday Camps. Enter your voucher details when you book your class online. Please note that as we are not in any way linked to Service NSW systems and the process of verifying your voucher still remains a manual one. This means the voucher amount will not be automatically deducted from the booking but is rather processed by us and the voucher amount refunded to you within 2-3 business days. In most cases we aim to process your voucher on the same day, in which case you may find a Stripe payment reversal reflected as opposed to a $100 credit paid into your account.




ONCE WE’VE STARTED CLASSES, CAN WE CHANGE OUR CLASS DAY OR TIME?


Yes, It is possible to change your child’s class day or time at any stage during the term but only if there is availability for the time you're changing it to within Bookeo.




WHAT IF I NEED TO CANCEL MY TERM BOOKING


If you’re needing to cancel your enrolment for whatever reason please take note of our minimum cancellation periods. If canceling within ten days of the start of the term, you will be entitled to a refund, less an administration fee of up to $10. Should an enrolment be cancelled once the term has commenced, we will require one months notice and a refund for remaining classes will be provided. We do understand that life can sometimes throw us into unavoidable situations so please contact us as we are always happy to assist with options.




I DON’T OFTEN LEAVE MY CHILD ALONE. CAN I WATCH MY CHILD’S CLASS?


Please do! Unlike many other clubs we welcome parents to stay and watch our classes. We do however ask that parents please be mindful of noise and distraction to the children as this is their learning environment, away from parents! Our top priority is ensuring that your child is happy and feels secure during their Gymkidz class. We understand especially for new joiners that children can often get upset or shy, but we assure you that our coaches will go above and beyond to get your child engaged and feeling safe with us.




ARE YOU A COVID SAFE ACTIVITY?


Yes! We have comprehensive Covid Safe practices and at a minimum adhere to the NSW health guidelines in accordance to our building and activities. To maintain a Covid Safe environment, we have restricted seating available and ask all parents to be mindful of social distancing rules. Where possible we ask you to drop and go for any children aged 5 and older and ask that if you do insist on staying that only one parent per child do so. We ask that anyone who is unwell to please stay away from the gym. We do offer complimentary make-up classes which can be booked online.
We are doing our best to take all necessary Covid Safe measures to keep everyone healthy and we would appreciate your understanding and assistance with the implementation of our Covid Safe practices.




WHAT HAPPENS IF MY CHILD IS SICK OR CANNOT ATTEND A CLASS?


We offer 3, no-questions asked, make-ups per term. In these Covid times we ask you to err on the side of caution and stay home, even for a sniffle. Make-up classes can be booked online however these make-ups must take place in the same term as the missed classes and are subject to class availability.




MY CHILD WON’T JOIN IN WITHOUT MY ASSISTANCE


The Gymkidz environment is friendly and flexible and we encourage parents to participate where appropriate to ensure that their child enjoys the class. However, it is important to develop your child’s independence and allow them to make mistakes, solve problems and let their coach manage their class. If your child is not ready to be independent you can enrol in our Parent-Assisted, Toddler classes or attend our Playtime classes which are parent supervised but non-structured.




MY CHILD IS STRUGGLING TO SIT AND LISTEN OR FOLLOW THE CIRCUIT CORRECTLY


Our goal is to grow all aspects of your child including listening skills, communication and problem solving. This does sometimes take time to see a change but we can assure you that we have the necessary skills and teachings to nurture your little ones. Check out our various blog posts to learn more about the benefits of our program.




CAN I WATCH AND BRING SIBLINGS TO THE CLASS?


Of course! We welcome parents to sit and watch their children at Gymkidz but we ask you to be mindful of our Covid rules. We also have a waiting area with toys to keep little siblings busy while classes are on. Unfortunately for insurance and safety reasons siblings not booked into a class are not allowed on the equipment.




CAN I LEAVE MY CHILD IN A CLASS TO CATCH A BREATHER?


Yes please do! We are also very close to two parks as well as great coffee shops on Australia Street and you are welcome to leave your child in a class and return a few minutes before the end.




WILL MY CHILD HAVE THE SAME COACH EVERY WEEK?


We do our best to ensure that your child receives a consistent coach throughout the term, however this is not always possible in the event of illness or schedule changes and we reserve the right to make changes to coaches without notice.




WHAT QUALIFICATIONS DO YOUR COACHES HAVE?


Gymkidz has rigorous, in-house training specifically designed for our unique program, ensuring consistency and service excellence throughout our program. Our coaches are all passionate about child development with individual experiences in child minding, sports and gymnastics. All coaches have passed their NSW working with children check and have first-aid qualifications. You can read all about your Gymkidz coaches here




DO YOU OFFER A SCHOOL HOLIDAY PROGRAM?


Yes, we offer fun filled gymnastics holiday camps from 9:00am - 3:00pm, each day over the school holiday period. Our holiday camps are suitable for boys and girls, aged 4 - 12 years and cost $90 per child, per day. You do not need to have been enrolled in a previous Gymkidz term, nor is any previous gymnastics experience required. The more the merrier and we encourage you to book in a friend too!




DO YOU OFFER BIRTHDAY PARTIES?


Come celebrate with Gymkidz! We offer hassle free, 1.5 hr Saturday birthday packages starting from $385 for 15 kids, additional children quoted seperately and a maximum of 30 children total. These run from 1:15PM - 2:45PM. Please note as this is a community hall we regret open alcohol is prohibited. Boo! Please click here to read more about our birthday parties.




WE'RE CAUGHT UP AND CANNOT ATTEND A CLASS. WHAT NEXT?


You are welcome to send us an email if you are unable to attend a class, however if for whatever reason this is not possible we do not require notification of your absence. Simply book a make-up class online when it next suits you best.




CAN I ASSIST TWO CHILDREN AT THE SAME TIME IN A PARENT ASSISTED CLASS?


Yes you can. Although we do encourage you to book a free trial class before enroling for the term, to determine how you will cope managing both children. That being said, our class sizes are small, with only 6 children to a coach in our Toddler classes. Our friendly coaches are always on hand to assist you throughout the class.




I HAVE A BABY BUT I ALSO NEED TO ASSIST MY TODDLER IN A CLASS, WHAT CAN I DO?


If you feel comfortable, you can assist your toddler with your baby in a baby wrap/buckle carrier or you can leave your baby in their pram inside the gym if they are sleeping and check on them during the class. Our Toddler classes are small with only 6 children in a class to a coach. Our friendly coaches are always on hand to assist you throughout your class.




CAN MY CHILD EAT IN THE GYM?


We do not allow food during classes or on any of the equipment. Food is allowed in the waiting area before classes and we ask that any spills are cleaned up by you, as our venue is a shared community space. Please note that we do not allow food with nuts as we may have children with potentially severe nut allergies.




WHAT IS THE $30 INSURANCE FEE?


This fee covers your child's insurance for the calendar year. This is a one-time, non refundable, $30 insurance fee for the calendar year, per child. Subsequent terms booked in the calendar year will not be charged this fee. This fee cannot be pro-rated if joining later in the year.




DO YOU OFFER ONE-OFF CASUAL GYMNASTICS CLASSES?


Yes, we understand that families need flexibility which is why we offer Casual Gymnastics sessions. This is a great option if you cannot commit to a full ten week term but would still like to enjoy all the benefits of the Gymkidz program. 45 minute casual classes cost $25 per class and 60 minute casual classes cost $30 per class. Please note that casual bookings do not receive our term sticker sheet as these are for full term members. Casual Gymnastics classes can only be booked 7 days prior to the class and are subject to class availability. First preference will be given to paying members booking in for the term. If we are unable to accommodate you, we will email you and do our best to reschedule your class for another suitable time or refund you in full. Casual classes can be cancelled by Gymkidz at any stage as our availability changes daily, especially those of popular days such as Saturdays. If you have an inflexible schedule or are wanting to secure a specific time or class we recommend booking and paying for your term space to avoid disappointment.




MY CHILD HAS SPECIAL EDUCATIONAL NEEDS, DO I NEED TO LET YOU KNOW?


Yes please! We pride ourselves on being inclusive and understanding of children with special educational needs. It is important that we are aware of any special needs that your child may have. Feel free to get in touch with us via email or give us a call to book a free trial and discuss the most suitable class as well as a support plan for you and your child.




IS PARKING EASILY AVAILABLE IN THE AREA?


Yes. There is on street, 2P as well as all day parking available in the surrounding street around the gym. We recommend leaving an additional 5 minutes to find a parking spot.




CAN I TAKE PHOTOGRAPHS OR VIDEOS OF MY CHILD DURING CLASSES?


Yes, you are welcome to photograph and video your own child. We do however ask that parents please not include other children, in accordance with our child protection policy. We ask parents to please be mindful of the distraction to the children as this is their learning environment, away from parents!




WILL MY CHILD LEARN PROPER GYMNASTICS?


Absolutely! We’re a small gym that’s big on technique! The Gymkidz program is founded in artistic gymnastics where we focus on specific gymnastics skills on vault, floor, bars and beam each week. Our program goes further to include broader gymnastics disciplines such as rhythmic gymnastics, acrobatics, tumbling, and cheerleading. Our program is uncompromising on quality technique, body preparation and strength so that your child can execute gymnastics skills safely and correctly. As your child progresses through our program you can expect them to work on skills including cartwheels, handstands, forward and backward rolls, bridges, front and back handsprings, side and front aerials, front and back somersaults, forward and backward walkovers and round-offs, depending on their age and skill level.




HOW LONG WILL IT TAKE FOR MY CHILD TO LEARN A CARTWHEEL?


Trust the process. Cartwheels are a particularly tricky gymnastics skill that require strength, coordination and a lot of practice! Depending on your child’s age, it can take a 5 year old 6 months or longer to master a cartwheel. The Gymkidz program very intentionally includes lead up activities and basic strength to boost your child’s cartwheel development. Once your child can cartwheel our focus shifts from learning a cartwheel to mastering one. We will work on different cartwheel entries, put it on the beam and even learn side aerials, a cartwheel with no hands! If you’re child is desperate to fast track learning their cartwheel, we offer cartwheel workshops once a term, where we spend a full hour focusing on body shapes, progressions and skills required to execute a cartwheel.




MY CHILD HAS NEVER DONE GYMNASTICS BEFORE, WILL THEY COPE?


Yes, we welcome children with no previous gymnastics experience. Gymkidz is a purely recreational gymnastics program and allows each child to progress at their own skill level. Our expert coaches adapt the program to your child’s specific capabilities, whilst still ensuring that they are being challenged and feel successful. Why not book one of our Free Gymnastics trial sessions to determine, on an obligation free basis, if Gymkidz is a good fit for you and your child?




MY CHILD IS ALMOST 3 YEARS, CAN THEY JOIN THE PRESCHOOL (3.25-5 YEARS) CLASS?


Unfortunately not, our preschool class is a big step up for your little one! Our classes are specifically designed with your child's age and developmental capabilities in mind. The Preschool stage Kindergym is a fully independent class and requires advanced listening skills. Our top priority is to ensure that your child is safe and has the best gymnastics experience. The Gymkdiz Toddler classes are the very best starting point for any child under the age of 3.25 years.





Coronation Hall, 95 Lennox Street, Newtown, Sydney NSW 2042, Australia

©2019 Gymkidz Gymnastics